Standard International Shipping
International shipping is available worldwide via Australia Post. All prices quoted are in AU dollars and include International Standard Post with Insurance and Tracking.
Delivery Times
Items are usually delivered within 10 working days however this will vary due to your location. Express delivery services are available but will need to be quoted separately.
Express International Shipping
If you require expedited delivery please contact us via email to obtain a quote and delivery time frame before purchasing your items online.
Shipping Restrictions
Some items are excluded due to size, fragility or dangerous and prohibited goods. For example: Engines, Gearboxes, Panels, Glass and Airbags will not be posted internationally.
Taxes & Duties
Any importing duties or taxes due at the time of delivery are solely the responsibility of the recipient. Invoices and customs declarations cannot be marked as gift or have altered pricing.
Handling Time
Dispatch of international orders may require an additional 2-3 days of handling time.
Returns
Our 30 day return policy applies to all international orders. If you wish to return your item please email returns@parts4europeancars.com.au
Payment
Payment may be made via Pay Pal or direct deposit into our company account. Details are provided at the time of checkout.
Free International Calls (selected locations)
If you would like to speak to a customer service representative and are from any the following 15 countries please email your name and landline number including country code (no mobile numbers) and we will return your call.
Bangladesh, Canada, China, Hong Kong, India, Lebanon, Malaysia, New Zealand, Pakistan, Singapore, South Korea, Sri Lanka, UK, USA and Vietnam.
Alternative countries - please email mobile number with country code for communication via WhatsApp or Viber.